Assembling Policy: Transantiago, Human Devices, and the by Sebastián Ureta

By Sebastián Ureta

Policymakers are on a regular basis faced through lawsuits that normal individuals are passed over of the making plans and handling of complicated infrastructure tasks. during this e-book, Sebastián Ureta argues that people, either separately and jointly, are consistently on the middle of infrastructure coverage; the problem is how they're introduced into it. Ureta develops his argument during the case of Transantiago, an immense public transportation venture within the urban of Santiago, proposed in 2000, introduced in 2007, and in 2012 referred to as "the worst public coverage ever carried out in our state" by means of a Chilean executive spokesman.

Ureta examines Transantiago as a coverage assemblage shaped by way of an array of heterogeneous parts — together with, crucially, "human devices," or artifacts and practices wherein people have been introduced into infrastructure making plans and implementation. Ureta strains the layout and operation of Transantiago via 4 configurations: obstacle, infrastructuration, disruption, and normalization. within the challenge part, people have been enacted either as shoppers and as contributors within the transformation of Santiago right into a "world-class" urban, yet in the course of infrastructuration the "active citizen" went lacking. The release of Transantiago triggered large disruptions, partially simply because clients challenged their position as mere shoppers and in its place enacted unforeseen human units. Resisting demands radical reform, policymakers insisted on normalizing Transantiago, remodeling it right into a everlasting failing procedure. Drawing on Chile's adventure, Ureta argues that if we comprehend coverage as a sequence of heterogeneous assemblages, infrastructure policymaking will be extra inclusive, reflexive, and in charge.

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Extra resources for Assembling Policy: Transantiago, Human Devices, and the Dream of a World-Class Society

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Such performance was not irrelevant. As seen in the previous section, since the massive adoption of neoliberalism in the mid-1970s, the consumer became the leading figure toward which public action was oriented. Replacing former conceptions, “individual freedom was redefined as representing the free access to open markets, while the ‘pleasure of consumption’ was presented as an instrument to express social differentiation and as a way to obtain personal rewards” (Silva 2008, 162). If the consumption of transport was not experienced as a “pleasure,” one of the main mechanisms to differentiate and obtain gratifications in contemporary Chilean society appears not really to have been working for millions of daily public transport users.

1. But they were not, and it was by excluding them that public transport became the service with the lowest valuation by consumers. This example does not mean to imply that a “better” selection would have produced a more trustable version of the consumer. The point is not to clean up the process, but just to show how the results cannot be seen as independent of the practices through which they are generated (Law and Urry 2004; Law 2009b). In fact, these practices, as Latour and Woolgar (1986) noted in their analysis of the production of scientific papers, were relegated “to the realm of the merely technical” (63).

The second configuration of Transantiago to be studied is called infrastructuration. In a well-known article Star and Ruhleder (1996) define infrastructure as a relational entity that emerges when a variable number of devices is organized as a larger collective, usually including entities such as “material technologies with organizations, institutional rules, and cultural values” (Moss 2000, 65). Beyond these single components, “infrastructures are … accomplishments of scale, growing as locally constructed, centrally controlled systems are linked or assembled into networks and internetworks governed by distributed control and coordination processes” (Jackson et al.

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